ISEE Test Prep

Classroom Rules

Before class, please make sure you and your child are prepared to avoid any delays.

• Parents are requested to assist their child in installing the Zoom software and checking their devices to ensure a smooth online learning experience.
• Please check the charging status of the computer or iPad before class to avoid any unexpected battery issues.
• During class, please try to maintain a quiet environment at home.
• Students must have their Zoom camera turned on during class so that the teacher can see them.
• The Zoom name must be the same as the child's registered name for the class. The classroom is only open to registered students, and the teacher may ask anyone not on the list to leave.
• Make sure your child is familiar with the mute, chat, and raise hand functions in Zoom.
• To ensure the smooth running of the class, staff members will participate to assist and supervise.
• Parents are requested to monitor their child's completion of homework and ensure that it is submitted to the teacher on time via Google Classroom.

Refund Policy

• If a class cannot be formed after registration, a full refund will be provided.
• A full refund can be requested before the start of the first class.
• After the first class, withdrawals are allowed (with the deduction of the first class fee). The remaining tuition fees will be refunded as points to the account, or arrangements can be made for a class transfer.
• After the second class, withdrawals or class transfers are no longer allowed.
• If a student is absent due to their own reasons, a video recording will be provided. No refund or point refund will be given.

Contact Us

If you have any questions about the courses or teachers, you can contact customer service using the following methods:

• Email：[email protected]
• Phone：+1 718-218-5966‬